Water/Sewer

Please contact City Hall for your Water/Sewer connections or billing issues at 573-764-3340, Monday-Friday,  9am-5pm.  When requesting new connection of service, to prevent delay of service connection the application form MUST be completed IN FULL and turned into office before 2:30p.m. for same day connection.

RENTAL PREMISES SHALL NOT BE OCCUPIED UNTIL A CERTIFICATE OF OCCUPANCY HAS BEEN APPROVED BY THE CITY OF GERALD BUILDING INSPECTION.

If you have a backup or need the maintenance department the phone number is 573-764-3340. Please leave a message and someone will return your call during normal business hours or after hours call 636-582-0807.

To report a water or sewer outage or break call (573) 764-3340 during normal business hours, after hours call 911 for the department to be dispatched.

If you are unable to come into our office to complete an application, you can download one from below and email it to skoepke@geraldmo.com.   Be sure to include a phone number where you can be reached.  

Renter/Leaser/Lease to Own - must provide a copy of lease and a copy of applicant's driver's license (if a co-applicant is listed on application, a copy of co-applicant's driver's license must be included) and a $100.00 Deposit.

Property oweners - must provide proof of ownership (copy of deed or settlement paperwork) and a copy of applicant's driver's license (if a co-applicant is listed on application, a copy of co-applicant's driver's license must be included).

***** WATER AND SEWER RATES*****

Following a public hearing and regular meeting held on September 11, 2025, the Gerald City Council has approved new water and sewer rates that will go into effect for the utility bill due in November 2025.

For more information, please see the following links:
eCodes: https://ecode360.com/29319145?highlight=rate&highlight=rates&searchId=2554306809410427#29319145

Trifold: https://clients.municipalimpact.com/documents/165/Water_and_Sewer_Rate_Increase_Trifold__1_.pdf